What kind of customer service is this?
Gokhan Mutlu of New York City is suing JetBlue for making him sit in the bathroom. While on a five hour flight Mutlu was ordered by the pilot to sit in the toilet for three hours.
Apparently the flight was full, and a flight attendant who had been assigned a seat said that she would take the jump seat so Mutlu could have one on the plane.
The only reason I can think of for a flight attendant to be assigned a seat is if they are deadheading. Otherwise they would be in a jump seat and working the flight.
If the flight attendant didn't want to sit in the jump seat, they would have been well within their rights to not give up a "comfortable" seat. Especially if they are deadheading to meet another flight. Also the fa should have already known that a jump seat isn't the most comfortable seat to sit in for five hours.
As someone who works for an airline, I always hate seeing news about poor customer service. While I don't work for JetBlue, this does reflect poorly on the airline industry as a whole. I hope Mutlu has a good lawyer and gets what he rightfully deserves from this incident. I hate to think what would have happened if the plane had encountered severe turbulence, or if an emergency occurred and he was in a seat that provided a seat belt.
Gokhan Mutlu of New York City is suing JetBlue for making him sit in the bathroom. While on a five hour flight Mutlu was ordered by the pilot to sit in the toilet for three hours.
Apparently the flight was full, and a flight attendant who had been assigned a seat said that she would take the jump seat so Mutlu could have one on the plane.
The only reason I can think of for a flight attendant to be assigned a seat is if they are deadheading. Otherwise they would be in a jump seat and working the flight.
If the flight attendant didn't want to sit in the jump seat, they would have been well within their rights to not give up a "comfortable" seat. Especially if they are deadheading to meet another flight. Also the fa should have already known that a jump seat isn't the most comfortable seat to sit in for five hours.
As someone who works for an airline, I always hate seeing news about poor customer service. While I don't work for JetBlue, this does reflect poorly on the airline industry as a whole. I hope Mutlu has a good lawyer and gets what he rightfully deserves from this incident. I hate to think what would have happened if the plane had encountered severe turbulence, or if an emergency occurred and he was in a seat that provided a seat belt.
Aviation
JetBlue
fixed the dollhouse video
You know you could have just sent me an e-mail or message me on Facebook. Instead you just had to choose a random entry to tell me. LOL
thats how I roll.
JetBlue is awesome but they always get pinched for shit like this.
like the thing with the trapped passengers on the runway and they found out they were being lied to cause they looked at CNN on the directv connection and saw their plane!